ATG Overview 2023-2024

There are changes to ATG coverage for the 2023-2024 year. The ambulatory triage group (ATG) pager will be covered by the medical resident on call (MROC) Monday through Thursday (see MROC schedule here) and by ATG weekend covering resident Friday through Sunday (see ATG weekend coverage schedule here). This coverage includes the catch all sign-out pager (6631) for all residents not on an inpatient service (i.e. if you are leaving on vacation, or out of town for the weekend, or you have left clinic for the day). Below is a brief summary of ATG responsibilities as well as updated, daily ATG schedules for attendings and residents.

ATG/MROC Schedule (Monday-Thursday)

  • 7AM: Sign into the ATG pager (6631). Please communicate with the previous day’s MROC if you want them to sign you in at 7am on your day
  • 7AM – 5PM: Answer any urgent triage questions regarding residents’ patients whose pagers are signed over to the ATG pager (as noted above)
  • 5PM: Sign into the MROC pager (1212). You are not required to be on campus and respond to MROC-related pages until 5 PM on weekdays.
  • 5PM – 7AM: Respond to both ATG and MROC duties

Reminder for ALL blocks during 2023-24 year:

  • MROC should be physically present in the hospital (In-house) overnight.

***For more information regarding the MROC, please refer here

ATG Weekend Schedule (Friday-Sunday)

  • 7AM Friday: Sign into the ATG pager (6631). Please communicate with the previous day’s MROC if you want them to sign you in at 7am on your day
  • 7AM Friday – 7AM Monday: Answer any urgent triage questions regarding residents’ patients whose pagers are signed over to the ATG pager (as noted above)

Brief ATG Summary

  1. You will receive a text page with the patient’s name, date of birth, PCP, basic complaint, and callback number.  If the callback number does not work, you can call PCG (773-702-6840) and get routed to the answering service. In order to receive the aforementioned information (rather than simply a 10 digit callback) you must be using your assigned pager because the call center directly pages a specific physical pager assigned to you. If you are using someone else’s pager, please page CROC to let them know.
  2. Pages should be returned within 15 minutes. If you do not respond to the page and the patient calls back the answering service, you will receive a second page. If the second page is not returned, the answering service will send a 10 digit page with the clinic phone number, with the expectation that you call the answering service back them to let them know that you received the page and are working on it. If you do not call the answering service to let them know that you are calling the patient back, the page will be directed to the attending on call (which we would like to avoid).
  3. Document a brief summary in EPIC via phone encounter (open and close the encounter). The ambulatory chief receives a copy of the previous night’s call logs every day, so if you ever want to verify the name and DOB of a patient let them know and they can forward you a copy of the call log.
  4. General guidelines for telephone call:
  • You should have a lower threshold to refer patients to the ED because it can be difficult to assess severity of symptoms/stability over the phone
  • If a patient needs an Urgent Care appointment, they can be made as follows:
    • Patients can call the PCG schedule line @ 773-702-6840 after 8 am
    • You can e-mail pcg.schedule@uchospitals.edu; e-mails to pcg.schedule are checked at least once every hour Mon-Fri.  You can also route to PCGorders in Epic.
    • If an appointment is urgently needed, you may page your firm nurse 8am-5pm on Mon-Fri
  • In general, DO NOT initiate or up-titrate narcotics over the phone (this includes Vicodin, T3 and Ultram)
  • If prescribing medications, always ask about allergies and other meds (i.e. OCPs and coumadin when giving antibiotics)

If you need backup on a clinic question, the attending on call in PCG or the CROC (2762) are always available.

To reach the attending on call, you can reference the calendar below and page the attending directly. Alternatively, you can call the PCG clinic number 773-702-6840 and connect to the call center to have them page the PCG attending on call to your phone number.

*** If someone calls for a med-peds resident and accidentally gets sent to you please have them page the med-peds group.

 

 

To reach the PCG or med-peds physician on-call, please dial 773-702-6840.

 

Resident ATG Weekend Coverage 2023 – 2024
Reminder: week day MROC (M-Th) will still continue to hold the ATG pager
Reminder: you do NOT have to be “on site” to hold the weekend ATG pager
Block Start date (Friday 7am) End date (Monday 7am) Resident
1A 6/23/23 6/26/23 Navika Shukla
1A 6/30/23 7/3/23 Molly Ryan
1B 7/7/23 7/10/23 Varun Subashchandran
1B 7/14/23 7/17/23 Nikhil Reddy
2A 7/21/23 7/24/23 Michael Mayer
2A 7/28/23 7/31/23 Hannah Johnston
2B 8/4/23 8/7/23 Rukmini Roy
2B 8/11/23 8/14/23 Rachel Lombard
3A 8/18/23 8/21/23 Matthew Walser
3A 8/25/23 8/28/23 Divya Singh
3B 9/1/23 9/4/23 Geethanjali Rajagopal
3B 9/8/23 9/11/23 Stephan Olaya
4A 9/15/23 9/18/23 Ezinne Agwaramgbo
4A 9/22/23 9/25/23 Nia Feaster
4B 9/29/23 10/2/23 Muhammad Mire
4B 10/6/23 10/9/23 Manasa Brown
5A 10/13/23 10/16/23 Alex Small
5A 10/20/23 10/23/23 Elena Michaels
5B 10/27/23 10/30/23 Srisha Kotlo
5B 11/3/23 11/6/23 Brianna Lambert
6A 11/10/23 11/13/23 Geetika Mehra
6A 11/17/23 11/20/23 Christopher Rodman
6B 11/24/23 11/27/23 Amanda Ojugbeli
6B 12/1/23 12/4/23 Jannel Liu
7A 12/8/23 12/11/23 Susan Feldt
7A 12/15/23 12/18/23 Nikita Deshpande
7B 12/22/23 12/25/23 Amritpal Bahga
7B 12/29/23 1/1/24 Marcus Marable
8A 1/5/24 1/8/24 Tess Allan
8A 1/12/24 1/15/24 Cameron Dandridge
8B 1/19/24 1/22/24 Tracy Dinh
8B 1/26/24 1/29/24 Layne Keating
9A 2/2/24 2/5/24 Bona Dzekem
9A 2/9/24 2/12/24 Josh Weinberg
9B 2/16/24 2/19/24 Eddy Yang
9B 2/23/24 2/26/24 Nicole Gras
10A 3/1/24 3/4/24 Hannah Matthews (Pursley)
10A 3/8/24 3/11/24 Mikail Siddiki
10B 3/15/24 3/18/24 Nadeem Bandealy
10B 3/22/24 3/25/24 Varsha Swamy
11A 3/29/24 4/1/24 Joe Miller
11A 4/5/24 4/8/24 Pooja Parekh
11B 4/12/24 4/15/24 Emmanuel Dike-Udensi
11B 4/19/24 4/22/24 Nicole Lum
12A 4/26/24 4/29/24 Muriel Battaglia
12A 5/3/24 5/6/24 Sara Kim
12B 5/10/24 5/13/24 CJ Christian
12B 5/17/24 5/20/24 Arman Shahriar
13A 5/24/24 5/27/24 Zoey Morton
13A 5/31/24 6/3/24 Srinivas Panchamukhi
13B 6/7/24 6/10/24 Nedum Aniemeka
13B 6/14/24 6/17/24 Lola Akingbade
13B 6/21/24 6/24/24 Meaghan O’Hara